DISAGREEMENT RESOLUTION

The Parent Partnership Service works to prevent disagreements and raises awareness of Good Practice by providing Working in Partnership with Parents Training for schools and other services. The Service adopts a neutral role in situations involving disagreements between parents/carers, school, and/or LA. Service staff will negotiate on parents/carers behalf with schools or the LA. Emphasis is placed on keeping lines of communication open and resolving disagreements before it becomes necessary to use formal procedures.

There is no charge to parents for using this service.

If it is not possible to informally resolve the disagreement we would recommend the Mediation Works: SEN Mediation Service.

Mediation Works, SEN Mediation Service, is a specialist service that is being offered as part of the arrangements to help resolve disagreements that parents may have with either Local Authorities (LAs), or schools, about any aspect of Special Educational Needs (SEN) provision for their child. There is no charge to parents for using the service.

Mediation Works,
SEN Mediation Service
16 Queen Street
Wellington
Telford
Shropshire
TF1 1EH

01952 275038
sen@mediation-works.co.uk

"Mediation Works" - A guide to SEN Mediation

Special Educational Needs and Disability Tribunal (SENDIST)

Parents have a right of independant appeal to the special educational needs and disability Tribunal. The Parent Partnership Service encourages parents/carers to meet with the LA and school prior to lodging an appeal to SENDIST. Service staff will maintain involvement with parent/carer consent and continue to work towards resolving the disagreement prior to the appeal hearing.

Back to Top